"You don't trust us. And yet, there is some sort of horrible disaster shadowing your life, and I want to help. And the reason you don't trust us is because of the horrible disaster, which I respect on an emotional level but think is tremendously counterproductive on a practical one. So I want you to tell us what your horrible disaster is so that we can get started on solving it for you. As I'm sure you know, instances of Miles are pretty good at solving things."